FAQs

Most Common Questions

How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 7–15 business days depending on your location. You'll receive a tracking number via email once your order ships.

Do you offer free shipping?
Yes! We offer free shipping on all orders. No minimum purchase required.

What is your return & refund policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us and we'll arrange a return or refund. Items must be unused and in original packaging.

Where do you ship to?
We currently ship worldwide. Please note that delivery times may vary depending on your country.

How can I track my order?
Once your order is shipped, you'll receive an email with a tracking link. You can also check your order status on our website under "Track My Order."

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay.

What if my item arrives damaged?
Contact us within 7 days of delivery with a photo of the damage and we'll send a replacement or issue a full refund — no questions asked.

Can I cancel or change my order?
You can cancel or modify your order within 12 hours of placing it. After that, it may already be in processing and changes may not be possible.