Privacy Policy

Privacy Policy

Last updated: August 2026

At LoSolvi, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (losolvi.com) or make a purchase.

What information do we collect?
When you visit our store, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies. When you make a purchase, we collect your name, email address, shipping address, phone number, and payment information.

How do we use your information?
We use the information we collect to process and fulfill your orders, communicate with you about your purchase, screen orders for potential fraud, and improve our website and shopping experience. With your permission, we may also send you promotional emails about new products or special offers. You can opt out at any time.

Do we share your information?
We share your personal information with third-party service providers who help us operate our business, such as payment processors (e.g. Shopify Payments, PayPal) and shipping carriers. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies
Our website uses cookies to enhance your browsing experience. These small files are stored on your device and help us understand how you use our site, remember your preferences, and improve performance. You can disable cookies through your browser settings, though this may affect your shopping experience.

Data retention
When you place an order, we retain your information for our records unless you request its deletion. If you'd like us to delete your data, please contact us.

Your rights
If you are a European resident (GDPR), you have the right to access, correct, or delete your personal data, object to or restrict processing of your data, request data portability, and withdraw consent at any time. To exercise any of these rights, please contact us.

Security
We take reasonable measures to protect your personal information. All transactions are processed through secure, encrypted connections (SSL). However, no method of transmission over the internet is 100% secure.

Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us
If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: support@losolvi.com
Website: losolvi.com